how to change ip on qnap

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Qnap Netork / IP Settings

I – How Can I change Qnap Ip Adress?

II – Can I combine 2 lan ports for faster data transfer? (Port Trunking, Load Balance & Failover Configuration)

III – Can I Use my Qnap over Wireless Network? (How to Use Wi-Fi Dongle With Qnap)

IV – Can I connect my Qnap NAS from Internet? (DDNS Settings)

V – Which Ports Does Qnap Use?

VI – What is Port Forwarding?

VII – How can I configure Port Forwarding on my Modem?

VIII – How to Change Ip Adress via Command Line? (For Advanced Users!)

IX – How to To Give IP Adress From DHCP via Command Line (For Advanced Users!)

Login Qnap and go to -> System Administration ->Network -> TCP /IP. Press Pencil Icon at the end of “Ethernet 1″ or “Ethernet 2″ to change Qnap IP.

Also, at this picture my network speed seems 100 mbit. If you’r using a Gbit swith, change your Network speed from Auto Negotation to 1000 mbit.

Second way to change is Qnapfinder, but I dont advice this way, because it cost too much time to configure.

What is DHCP server and advice Qnap DHCP server confgiration?

The Dynamic Host Configuration Protocol ( DHCP ) is a network protocol that is used to configure network devices so that they can communicate on an IP network

It gives Qnap IP adress automaticly, but some wrong configured DHCP servers has a chance to give different IP in time, or may cause IP crash on Newtor, so dont use this option. Always give Qnap IP adress manually.

I give Ip adress manually at first Installation setup but Qnap doesnt change this adress and give 169.254.100.100 Ip adress.

At first time setup, Qnap configure first ethernet port Ip configration. Plese check if you plug 1.th or 2.th Lan port. If you swith back to 1.th port, you can reach Qnap which Ip adress you configure.

Can I configure different IP adress to Qnap devices;

Sure, I use my Qnap that way. I plug my first ethernet port to external switch, give a real Ip adress (77.79.124.x) and can use it witout port forwarding. Also plug my second ethernt port to another switch, and give an internal IP adress (192.168.2.91) to my second ethernet port from our internal IP range, and I can use my Qnap without problem.

Can I use Qnap ethernet ports just like Switch to combine my 2 networks?

No, its not possable.

II – Port Trunking : Can I Combine 2 lan ports for faster data transfer?

The NAS sup port s  port   trunking  which combines two Ethernet interfaces into one to increase the bandwidth and offers load balancing and fault tolerance (also known as failover). Load balancing is a feature which distributes the workload evenly across two Ethernet interfaces for higher redundancy. Failover is the capability to switch over to a standby network interface (also known as the slave interface) when the primary network interface (also known as the master interface) does not correspond correctly to maintain high availability.

To use  port   trunking  on the NAS, make sure at least two LAN  port s of the NAS have been connected to the same switch and the settings described in sections (i) and (ii) have been configured.

Follow the steps below to configure  port   trunking  on the NAS:

The  port   trunking  options available on the NAS:

III – Can I Use My Qnap Over Wireless Network?

To connect the NAS to a Wi-Fi network, plug in a wireless dongle into a USB  port  of the NAS. The NAS will detect a list of wireless access points. You can connect the NAS to the Wi-Fi network in two ways.

Method 1: Connecting to an existing Wi-Fi network:

A list of Wi-Fi access points with signal strength are displayed on the “Wi-Fi Network Connection” panel.

Click “Rescan” to search for available Wi-Fi networks in range. Select a Wi-Fi network to connect to and click the “Connect” button. Enter the security key if it is a security-key enabled network. Click “Next” and the NAS will attempt to connect to the wireless network. You can view the status of the configured network profiles.

Method 2: Manually connecting to a Wi-Fi network:

To manually connect to a Wi-Fi network that does not broadcast its SSID (network name), click “Connect to a Wi-Fi network”.

You can choose to connect to an ad hoc network in which you can connect to any wireless devices without the need for an access point. To set up, follow the steps below:

If the Wi-Fi connection is the only connection between the NAS and the router/AP, you must select “WLAN1″ as the default gateway in “Network” > “TCP/IP” page. Otherwise, the NAS will not be able to connect to the Internet or communicate with another network.

IV – Can I Use my Qnap NAS Over Internet?

“Stay connected to your NAS from everywhere”

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Dynamic Domain Name Service (DDNS) is a service used to map a domain name to the dynamic IP address of a network device.  QNAP NAS supports DDNS for quick access to the server on the Internet by an easy-to-remember domain name (URL) instead of a lengthy IP address.  Once the IP is changed, the NAS will automatically update the information to the DDNS provide to ensure it is always available for remote access.

1. Register DDNS service

1.1 Domain Name

A domain name is a translation operated by a DNS (Domain Name System) provider to convert an Internet IP address into a name (e.g. ‘74.125.153.104’ is  www.google.com ).

1.2 Register a free DDNS account

If your NAS is set up to use a dynamic IP address, you may register a free DDNS (dynamic DNS) account from a DNS service provider and assign a unique host name for easy access to your NAS on the Internet.

To register a DDNS account, please refer to the steps below: Choose a DNS service provider. QNAP NAS currently supports the following DDNS service providers:

• http://www.no-ip.com/
• http://www.dyndns.org/
• http://update.ods.org/
• http://www.dhs.org/
• http://www.dyns.cx/
• http://www.3322.org/

Create an account. Here we take  http://www.dyndns.org/  as an example.

Visit  http://www.dyndns.org/ . Click ‘Sign In’ and ‘Create an Account’ to register a DynDNS account.

Complete the form to create your free account.

A confirmation email will be sent to your email address.

Click the link in the email for confirmation.

Click ‘Confirm Account’ and login DynDNS.

Register a host name for your NAS.  A host name is a unique name that identifies your server.  Pick something you will remember.  For example, fill in ‘QNAP’ and select ‘dyndns-office.com’.  Then click ‘Add’.

Activate the host name.

Now you can login the NAS and set up the DDNS service.

1.3 Configure DDNS service on QNAP NAS

Login your NAS and go to ‘System Administration’ > ‘Network’ > ‘DDNS’.  Enter the DDNS information you registered from the DNS service provider.  You may also schedule the NAS to update the DDNS record periodically by configuring the ‘Check the External IP Address Automatically’ option.

After finishing the settings, the NAS will start to update the WAN IP to the DDNS provider for domain name mapping.  You can now connect to the NAS by the domain name (qnap.dyndns-office.com) on the Internet.

1.4 Lookup for your DNS if you need to verify:

To check that the domain name of the NAS is correctly mapped to its WAN IP, you may visit  http://www.mxtoolbox.com/DNSLookup.aspx .  Enter your domain name for DNS lookup and it will return your IP address.

2. Port Forwarding

If your NAS is located behind the NAT router, you need to open the port numbers on the router for remote access to the NAS. This function is available on most routers in the market and is often known as “Port Forwarding”, “NAT Server”, or “Virtual Server”. You may select the services with the corresponding port numbers to be opened on the router for Internet access. For example, to access the administration interface of Turbo NAS series, you need to open port 8080.

VI – Which Ports Does Qnap Use?

VI – What is Port Forwarding; (from : http://www.wisegeek.com/what-is-port-forwarding.htm )

Port forwarding is the process that your router or firewall uses to sort the right kind of network data to the right port. Computers and routers use ports as a way to organize network data. Different types of data, such as web sites, file downloads, and online games, are each assigned a port number. By using port forwarding, the router or firewall sends the correct data to the correct place.

Taken From : http://www.wikihow.com/Set-up-Port-Forwarding-on-a-Router

• For Windows: Open the command prompt and enter ipconfig/all .
• For Mac: Open the command prompt and enter netstat -nr .
• For Linux: Open the command prompt and enter ifconfig wlan0 .
• On Linksys routers, type “admin” for both the username and the password.
• On Netgear routers, type “admin” for the username and “password” for the password.
• On other routers, try leaving the username empty and entering “admin” for the password.
• Enter your application name. For a list of which ports an application might use, see the Sources and Citations section below.
• Select the ports you wish to use. If you only want one port open, enter the same number in Start and End. If you wish to open a range of ports (say 5), you might type 3784 in Start and 3788 in End.
• Select Both if you’re asked to choose between TCP and UDP.

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• 5 – Save your settings . You might need to restart your router for them to take effect

Also here is a video How to do;

[pro-player width='530' height='253' type='video']http://www.youtube.com/watch?feature=player_embedded&v=AAAcTQ5PTGg[/pro-player]

VIII – How to Change Ip Adress via Command Line? (For Advance User!)

1 – Login Qnap Via SSH;

2 – Type This Commands; (Ex; you want to chagne first ethernet port IP adress 192.168.1.1)

/sbin/setcfg eth0 “Gateway” 192.168.1.1;

/sbin/setcfg eth0 “IP Address” 192.168.1.2;

/etc/init.d/network.sh restart

IX – How to To Give IP Adress From DHCP via Command Line ;

Proceed as follows:

• Power off your NAS
• Eject all drives. (Do not remove them, just eject them by 1″ (3cm) so they are no longer connected to the SATA Bus).
• Turn on the NAS. (You’ll hear a short “ beep “)
• After 2-3 minutes, a long  beep  will be heard, and the NAS can be “ found ” via  QNAP QFinder
• Hot-plug all HDDs into the NAS (Do not power off the NAS. Do not follow the Quick Setup prompts)
• Access your NAS via  SSH  (using  PuTTY ) (Note: it’s IP address may have changed, use  QNAP QFinder  if necessary to determine it’s IP address)
• Execute the following commands on the NAS: config_util 1 storage_boot_init 1 setcfg -f /share/HDA_ROOT/.config/uLinux.conf eth0 'Configure' 'TRUE' setcfg -f /share/HDA_ROOT/.config/uLinux.conf eth0 'Use DHCP' 'TRUE' setcfg -f /share/HDA_ROOT/.config/uLinux.conf eth0 'Usage' 'DHCP' sleep 2 reboot

7 Responses to Qnap Netork / IP Settings

merhabalar, qnap vs 2108 pro+ model nvr cihazıyla uzakda statik ipye bağlı bir kamerayı bağlayabilirmiyim

Elbetteki, (eğer Qnap’a ve IP kameraya WAN üzerinden ulaşabiliyorsanız tabiki..)

Advanced… You forgot advanced also means configuring IP via command line.

Type This Commands; (Ex; you want to chagne first ethernet port IP adress 192.168.1.1)

QNAP’i mi fabrika ayarlarına aldım. Fakat şimdi erişemiyorum. Default bir statik ip’si var mı ? Yardımcı olabilirseniz sevinirim.

Qnap’ın standart IP adres 169.254.100.100:8080 dir

Can insert the static arp into my qnap ts-439 pro 2? Thanks a lot

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+"Load Balance Setup: Which Is The Best Port Trunking Option?" Document Added; http://qnapsupport.net/load-balance-setup-which-is-the-best-port-trunking-option/

+"Qsync Failed To Inıtialize Problem & How To Restore Homes Folder" Document fixed; http://qnapsupport.net/qnap-qsync-problems-and-how-to-fix/

+" Qnap Blue Login Screen Problem" Document Added; http://qnapsupport.net/qnap-blue-login-screen-problem/

+"Cannot Access NAS With \\NasName But Can Access Via \\IPAdress. Why?" Document Added; http://qnapsupport.net/cannot-access-nas-with-nasname-but-can-access-via-ipadress-why/?lang=en

+"Qnap SMB / Cifs Backup Fails To Connect, Even Test Connection Seems Ok?" Document added; http://qnapsupport.net/qnap-smb-cifs-backup-fails/?lang=en

+"Virtual Switch Blank Page Problem, How To Reinstall Network Config & “You don’t have permission to access /apps/netmgr/ on this server” Problem" Document added; http://qnapsupport.net/virtual-switch-blank-page-problem-how-to-reinstall-network-config-you-dont-have-permission-to-access-appsnetmgr-on-this-server-problem/?lang=en

+"How To Create Multi Volume/Second RAID And Upload Folders To This Second RAID/Volume" Document added; http://qnapsupport.net/how-to-create-multi-volumesecond-raid-and-upload-folders-to-this-second-raidvolume/?lang=en

+"What is QPKG & How To Install Application Manually & How To Reinstall App Center" Document Extended http://qnapsupport.net/what-is-qpkg-how-to-use/?lang=en

+"Container Station Problems & How To Fix" Docuement Added; http://qnapsupport.net/container-station-problemleri-ve-cozumu/

+"Read I/O error, sense_key=0×0, asc=0×0, ascq=0×0, CDB=28 00 57 09 ed 18 00 00 10 00 Errors & How To Fix" Document Added; http://qnapsupport.net/read-io-error-sense_key0x0-asc0x0-ascq0x0-cdb28-00-57-09-ed-18-00-00-10-00-errors-how-to-fix/?lang=en

+"Qnap Lun Free Size Is Not Same on Windows ISCSI Disk? How To Fix Qnap Lun Dead Space" Document Added; http://qnapsupport.net/qnap-lun-free-size-is-not-same-on-windows-iscsi-disk-how-to-fix-qnap-lun-dead-space/?lang=en

+"myQNAPcloud Name Registration Problems & How To Solve" Document Added; http://qnapsupport.net/myqnapcloud-kayit-etme-problemleri-ve-cozumleri/

+"How To Be Sure If Its Qnap Hardware or HDD Issue?" Document Added http://qnapsupport.net/how-to-be-sure-if-its-hdd-problem/?lang=en

+"Windows 7 / Windows 10 Backup Cannot Save To A Network Location On NAS, How To Solve!" Document Added; http://qnapsupport.net/windows-7-windows-10-backup-isleminde-cannot-save-to-a-network-location-hatasi/

+"Qnap Exel / Word Files “Access Denied. Contact Your Administrator” Problem & How To Solve" Document added; http://qnapsupport.net/qnap-exel-word-files-access-denied-contact-your-administrator-problem-how-to-solve/?lang=en

+"Qnap “System Reserved” Storage Takes Too Much Space? What Is Sys. Reserverd And How To Fix This" Document Added; http://qnapsupport.net/qnap-system-reserved-storage-takes-too-much-space-what-is-sys-reserverd-and-how-to-fix-this/?lang=en

+"Qnap Login Interface Blue Screen Error After Firmware Upgrade & How To Solve" Document Added; http://qnapsupport.net/qnap-login-interface-blue-screen-error-after-firmware-upgrade-how-to-solve/?lang=en

+"RAID Seems Unmounted and Mounting Volume Failed; How To Start e2fsck Command And Mount Volume" Document extended; http://qnapsupport.net/raid-seems-unmounted-and-mounting-volume-failed-how-to-start-e2fsck-command-and-mount-volume/?lang=en

+"Qnapcloud UPnP Router Problem; I Can Access NAS Via Cloudlink, But name.myqnapcloud.com Doestn Work?" Document renewed! http://qnapsupport.net/qnapcloud-upnp-router-problem-i-can-access-nas-via-cloudlink-but-name-myqnapcloud-com-doestn-work/?lang=en

+"How To Remove Second Volume And Expand First Volume Capacity" Document Added; http://qnapsupport.net/how-to-remove-second-volume-and-expand-first-volume-capacity/?lang=en

+"Issue of Cloud Drive Sync Problems & How To Solve" Document Added; http://qnapsupport.net/issue-of-cloud-drive-sync-problems-how-to-solve/?lang=en

+"PhotoStation Errors and How To Reinstall Database; Thumbnail Generation Failed A Few Photos, No Folder View And Albums Empty After Firmware, Photo Station Albums Gone, Photostation Not Showing All Files" Document Added; http://qnapsupport.net/photostation-errors-and-how-to-reinstall-database/?lang=en

+"Container Station Only Shows My Nas And The Refresh İcon, But No Folders At All… How To Fix" Document added; http://qnapsupport.net/container-station-only-shows-my-nas-and-the-refresh-icon-but-no-folders-at-all-how-to-fix/?lang=en

+"About Qnap Warranty Issue" Document Added; http://qnapsupport.net/about-qnap-warranty-issues/?lang=en

+"Qnap Unable To Play MKV Files Anymore After Firmware Update And Gives “The Video Does Not Support Online Playback or Does Not Exist” Error?" Docuemnt Added; http://qnapsupport.net/qnap-unable-to-play-mkv-files-anymore-after-firmware-update-and-gives-the-video-does-not-support-online-playback-or-does-not-exist-error/?lang=en

+"Qnap Download Station Stops Working Suddeny And Gives This Error; Download Station Is Currently Offline" Document Added; http://qnapsupport.net/qnap-download-station-stops-working-suddeny-and-gives-download-station-is-currently-offline/?lang=en

+"RAID Seems Unmounted and Mounting Volume Failed; How To Start e2fsck Command And Mount Volume" Document Added; http://qnapsupport.net/raid-seems-unmounted-and-mounting-volume-failed-how-to-start-e2fsck-command-and-mount-volume/

+"How To Understant Which Broken HDD Cause RAID Rebuilding Process Slow Down" Document Added; http://qnapsupport.net/how-to-understant-which-broken-hdd-cause-raid-rebuilding-process-slow-down/

+"How To Add Or Remove Spare Disk From RAID" Document Added; http://qnapsupport.net/how-to-add-or-remove-spare-disk-from-raid/?lang=en

Sorularınız mı Var? Qnap Form Sitesine Yazın Cevaplayalım

Moving a QNAP to a different IP-range

Hi! I have a stupid question...

A customer is going to bring his QNAP which I am supposed to connect to a new VLAN. Now I wonder how I'll be able to change the QNAP's IP-settings (it probably uses a static IP which won't work in my network)....

Do I have to ask him to change the IP before bringing the QNAP to my network?

Thank you for your help

Popular Topics in General Networking

You can connect the QNAP to your laptop and change the IP address of your laptop to the same network the QNAP is configured. Thats if its not using DHCP. If the QNAP is using DHCP, just plug it to your network and run the QNAP software to find the device

You can more details about the QNAP here

http:/ Opens a new window / docs.qnap.com/ nas/ en/ index.html? network.htm

+1 for me again. I always change the IP with my Laptop as well. (Loging on webinterface and changing there) You just have to know the old QNAP IP !

Not all QNAP models have a screen showing it .

While you're in there, there's probably a firmware update that can be done.  They come out with new updates pretty regularly.

Bump, any updates on this issue?

This topic has been locked by an administrator and is no longer open for commenting.

To continue this discussion, please ask a new question .

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Configuring DNS Settings

The Network & Virtual Switch window opens.

• Go to Network > Interfaces .

The Configure window opens.

• Go to the DNS tab.
• Click Apply .

QNAP NAS Community Forum

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• Home Board index General Miscellaneous

Reset all network settings from the command line

Post by ccc » Sat Feb 01, 2014 6:19 am

Re: Reset all network settings from the command line

Post by pwilson » Sat Feb 01, 2014 6:36 am

ccc wrote: hi Last time I had problems with TS-EC1279U-RP using vlan and couldn't connect over the network, so I' ve done a factory reset. How to reset all network settings inklusive vlan from the command line, if doesn't help via web interface?

[url=http://docs.qnap.com/nas/4.0/en/hardware.htm]Hardware[/url] section of the QNAP Turbo NAS User Manual wrote: Basic system reset (3 sec) After pressing the reset button for 3 seconds, a beep sound will be heard. The following settings will be reset to default: System administration password: admin. TCP/IP configuration: Obtain IP address settings automatically via DHCP. TCP/IP configuration: Disable Jumbo Frame. TCP/IP configuration: If port trunking is enabled (dual LAN models only), the port trunking mode will be reset to “Active Backup (Failover)”. System port: 8080 (system service port). Security level: Low (Allow all connections). VLAN will be disabled. Service binding: All NAS services run on all available network interfaces.

Post by ccc » Sat Feb 01, 2014 7:04 am

Post by doktornotor » Sat Feb 01, 2014 6:51 pm

Post by ccc » Sat Feb 01, 2014 8:18 pm

doktornotor wrote: Simple - you don't. No such thing supported.

Post by schumaku » Sat Feb 01, 2014 9:39 pm

Post by ccc » Sat Feb 01, 2014 9:49 pm

schumaku wrote: Check /etc/config/uLinux.conf ... in the active Network and/or trunk Interface you find the configuraiton controls related: [eth1] Configure = TRUE ... vlan_id = 100 vlan_enable = TRUE For this example... [~] # setcfg eth1 vlan_enable FALSE ...an reboot.

Code: Select all

Post by piathink » Thu Mar 01, 2018 10:07 pm

Post by Trexx » Thu Mar 01, 2018 10:11 pm

Post by piathink » Thu Mar 01, 2018 10:22 pm

Post by Trexx » Thu Mar 01, 2018 11:23 pm

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NAS- Network Attached Storage

Jbod expansion, cloud storage, das & accessories, routers (wi-fi 5/6 & wired), switches (25gbe/10gbe/2.5gbe), intel x86 smart edge switch, ndr cybersecurity appliances, network virtualization ucpe, accessories, expansion accessories, expansion cards/ interface cards, surveillance & smart video.

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How to use Qsync to synchronize files between the NAS and my other devices?

System requirements, getting started, installation, installing qsync central, installing qsync client on windows or macos, installing qsync client on ubuntu, installing qsync pro on android and ios, synchronization, enabling shared folder synchronization on the nas, adding a nas and paired folders for synchronization, adding a nas and paired folders from qsync client, adding a nas and paired folders from qsync pro, synchronizing files between the nas and your device, managing paired folders, managing paired folders on qsync client, managing paired folders on qsync pro, synchronization settings, space-saving mode, enabling space-saving mode, changing space-saving mode file status, freeing up space (qsync 5.0.6 win/5.0.5 macos), freeing up space (qsync 5.0.5 win/5.0.4 macos), smart delete file management, restoring and deleting files using qsync client, restoring and deleting files using qsync pro, qsync central, management settings, configuring management settings, configuring synchronization settings, configuring policy settings, creating a user, modifying qsync access, modifying shared folder permissions, managing devices, shared folders, team folders, sharing team folders, modifying team folder users, shared file links, version control, configuring version control settings, configuring advanced version control settings, searching device event logs.

This applies to the following application versions (and later): Qsync Central 4.2.0.0, Qsync Client 5.0.0 for Windows, Qsync Client 5.0.0 for Mac, Qsync Pro 1.4.0 for Android, and Qsync Pro 1.1.0 for iOS.

Business users can use Qsync to enhance teamwork and collaboration, while home users can easily access and share their multimedia files.

Qsync Central supports all NAS models and all versions of QTS .

Qsync Client

Qsync Client for Windows, macOS, and Ubuntu are available in QNAP Utilities .

The following operating systems support Qsync Client .

Qsync Pro for Android and iOS are available in the Google Play Store or the App Store.

Qsync Pro requires the QNAP NAS to run QTS 4.3.6 (or later) and Qsync Central .

The following mobile versions support Qsync Pro .

You must install Qsync Central and turn on synchronization access to shared folders in Qsync Central to start syncing files between your NAS and other devices.

For details, see the user creation section of the QTS User Guide.

For details, see the shared folders section of the QTS User Guide.

For details, see Installing Qsync Central .

For details, see Enabling Shared Folder Synchronization on the NAS .

Qsync Client synchronizes files between your computer and other devices.

For details, see the following topics:

Qsync Pro synchronizes files between your mobile device and other devices.

For details, see the following topic: Installing Qsync Pro on Android and iOS

For details, see Adding a NAS and Paired Folders from Qsync Client .

For details, see Adding a NAS and Paired Folders from Qsync Pro .

This section explains how to install the applications you need to start syncing your files.

Before installing Qsync Central , ensure that a default volume is configured on the NAS. For details, see the volumes section of the QTS User Guide.

• Log on to QTS as administrator.

A search box appears.

The Qsync Central application appears in the search results.

The installation window appears.

• Select the volume you want to install Qsync Central on.

QTS installs Qsync Central .

Qsync Central is enabled by default. Disabling Qsync Central stops all synchronization activities and hides all application shortcuts.

This task explains installing the Qsync Client from your web browser. You can also install the Qsync Client through Qsync Central . For details, go to Overview .

• On your web browser, go to https://www.qnap.com/en/utilities/ .

Your operating system downloads the installer.

The operating system installs Qsync on the client device.

Ubuntu downloads the installer.

• Open Terminal .

32-bit: sudo dpkg -i QNAPQsyncClientUbuntux86_1.0.0.2030.deb

64-bit: sudo dpkg -i QNAPQsyncClientUbuntux64-1.0.0.2030.deb

Ubuntu installs Qsync on the client device.

This task describes installing Qsync Pro for Android and iOS from Qsync Central . You can also install Qsync Pro directly on the Google Play Store or on the App store.

Four installation options appear.

The Google Play Store or the App Store opens.

This section explains how to synchronize files and folders between your NAS and your device.

Qsync Central must be enabled to sync files. The application is automatically enabled by default and must stay enabled for file synchronization.

Synchronization access to shared folders must be enabled to sync files between that folder and your device. Shared folders do not have synchronization access by default. For details, see Enabling Shared Folder Synchronization on the NAS .

Only administrators can enable or disable synchronization access.

Non-administrators with read and write access to a shared folder can sync files between your NAS and other devices.

• Open Qsync Central , and then go to Shared Folders .

Depending on which device you want to sync your files to, you must add a NAS and a paired folder using Qsync Client or Qsync Pro . For details on syncing between your computer and your NAS, go to Adding a NAS and Paired Folders from Qsync Client . For details on syncing between your mobile device and your NAS, go to Adding a NAS and Paired Folders from Qsync Pro .

Adding a NAS from Qsync Client synchronizes files between the NAS and computer.

• Open Qsync Client on your computer.

Windows users can add multiple NAS devices. MAC users can only add one NAS device.

• Specify your NAS username and password.
• Select Secure login .

QNAP recommends selecting this option.

Use only the following characters: A-Z, a-z, 0-9, dash (-).

This client name will appear on the list of devices in Qsync Central.

The Select folders to sync screen appears.

Your files start synchronizing.

• Open Qsync Pro on your Android or iOS device.

This task explains how to sync new files from the NAS to your device.

• Open File Station , and then go to the paired folder.

For details on how to upload a file or folder, see the Folder Operations section of the QTS User Guide.

The file or folder appears in the paired folder on your device.

This section explains how to add, edit, delete, or pause your synchronization tasks.

• On your client device, open Qsync .

The NAS details appear.

The Manage Paired Folders window opens.

• Click Close .

The Manage Paired Folders screen appears.

Depending on your needs, you can choose to enable Space-Saving Mode or Smart Delete File Management for better control over your synced files.

This only applies to Qsync Client 5.0.0 or later and requires Windows 10 version 1909 or above for Windows users.

Space-Saving Mode allows you to view files without downloading them to your device. You can download files only when you need to open and edit them. Space-Saving Mode allows you to save disk space on your computer, synchronize files faster, and avoid a server overload.

After enabling Space-Saving Mode, you can change online-only or locally available files to files that are always available. For more information regarding file statuses after enabling Space-Saving Mode, refer to the following table:

Depending on your operating system, Space-Saving Mode has specific folder restrictions. Qsync Client allows Space-Saving Mode for the following folder types.

Space-Saving Mode and Smart Delete File Management cannot be enabled at the same time. Enabling Space-Saving Mode automatically disables Smart Delete File Management.

The Manage paired folders window opens.

The Select folders to sync window opens.

For information on these statuses, go to Space-Saving Mode .

This option is available for Qsync Client 5.0.5 and earlier on Windows and 5.0.4 or earlier on macOS.

• Click Apply .

After enabling Space-Saving Mode, you can right-click a file or folder and select Space-Saving Mode to change the file status. For information on these statuses, go to Space-Saving Mode .

When Space-Saving Mode is enabled for a paired folder, you can reduce the size of synced files by freeing up space. When freeing up space, locally available files will become online-only. Files with an always available status will not be affected. Freeing up space can be done automatically or manually by using the settings below.

Windows Storage Sense can also be used on Windows computers to automatically free up space. For more information, see https://support.microsoft.com/en-us/office/use-onedrive-and-storage-sense-in-windows-10-to-manage-disk-space-de5faa9a-6108-4be1-87a6-d90688d08a48 .

• Open Qsync Client .

The Settings window opens.

Qsync Client frees up space.

When Space-Saving Mode is enabled for a paired folder, you can reduce the size of synced files by freeing up space. When freeing up space, locally available files will become online-only. Windows Storage Sense can also be used on Windows computers to automatically free up space. For more information, see https://support.microsoft.com/en-us/office/use-onedrive-and-storage-sense-in-windows-10-to-manage-disk-space-de5faa9a-6108-4be1-87a6-d90688d08a48 .

Qsync Client turns Locally available files to Online-only.

This section explains how to use Smart Delete File Management . The feature allows you to restore removed files from paired folders to your device or delete them from your NAS.

You must select Smart delete from the NAS settings on your device to use the Smart Delete File Management features. For details, see the Qsync Client and Qsync Pro documentation.

The Smart Delete File Management window opens.

Qsync performs the specified action.

The Smart Delete File Management screen appears.

This applies to Qsync Central 4.2.0.0 (and later).

Qsync Central is a file synchronization application for your NAS that is downloadable from the App Center. Qsync Central is a required application for you to sync files between your NAS and your device. When you add files to your designated sync folders, the specified folders and files become available on the NAS and on all linked devices.

The Overview screen displays the configuration mode, number of online devices, and users synchronized with Qsync . On this screen, you can enable Qsync , download Qsync applications to your computer or mobile device, manage Qsync files from a browser, or synchronize your files over the internet.

Management settings allow administrators to choose whether a user or administrator can set Qsync preferences.

• Go to Qsync Central > Management settings .

Click Reset to default to reset all configurations made on this page.

Qsync applies the selected mode.

• Go to Qsync Central > Management Settings > Edit preference settings > Synchronize .
• Optional: Select Do not remove any file on the NAS during synchronization .

This option can only be selected when Central Configuration Mode is enabled in Management Settings .

Qsync performs the selected task.

• Go to Qsync Central > Management Settings > Edit preference settings > Policy .

Let me decide for each file

Rename files on the NAS

Rename local files

Replace files on the NAS with local files

Replace local files with files on the NAS

Qsync skips files based on these settings.

The Users screen displays all user statuses on Qsync . On this screen, you can search, allow or deny access, and modify shared folder permission for each user. On the All users screen, you can create a user, search, allow or deny access, and modify shared folder permission for each user.

This task explains how to create a local user from Qsync Central . To create a domain user, see Domain Security under Privilege in the QTS User Guide.

The Create a User window appears.

• Specify the user's user groups, shared folder permissions, application privileges, or quota.
• Click Create .
• Go to Qsync Central > Users .

The users list appears.

• Under the Grant column, select the users you want to allow or deny access to.
• Go to Qsync Central > Users > All users
• Identify a user.

The Edit Shared Folder Permissions window appears.

QTS saves the changes.

The Devices screen displays the devices synchronized with Qsync . On this screen, you can search connected devices, search by user, block devices, erase Qsync data, and modify each device's settings.

• Go to Qsync Central > Devices .

Qsync applies the selected option to the device.

• Optional: Select Apply these settings to every device. .

Qsync performs the specified task.

The Shared Folders allow administrators to turn on or turn off synchronization of shared folders and edit shared folders. If synchronization is enabled, users with read and write privileges of shared folders can synchronize the contents with other devices via the Qsync client utilities.

• Go to Qsync Central > Shared Folders .
• Under Select permission type , select a permission type to edit.

Qsync applies the permission type.

You can share the folders in the Qsync folder as team folders. From the Team Folders screen, you can add a team folder, edit user acess to team folders, and unshare a team folder. Team folders do not have file restrictions and allow easier file sharing compared to using emails. The team folder can serve as a file exchange platform for greater teamwork.

• Open the Qsync folder on your client device.

The Share with Users window opens.

• Select Local Users or Domain Users .
• Select the users you want to share the folder with.

The Select Folders window opens.

The Share Team Folder window opens.

• Select the users that can access the shared folders.

The folders appear under the Folder column.

• Go to Qsync Central > Team Folder .
• From the Folder list, identify the folder you want to modify.

The Shared File Links displays the share links created by every user. You can search by specific users or file names on this screen. For details on how to create a share link, see the QTS User Guide.

Version Control allows users to keep separate versions of a file whenever it is modified. Users can retrieve a specific version of the file at any time and anywhere.

• Go to Qsync Central > Version Control .
• Select Enable version control .

Select this option to enable version control for all files and subfolders under the Qsync folder.

• Click Apply All .
• Go to Qsync Central > Version Control > Advanced .
• Select the Maximum Number of Versions .

Qsync Central displays the disk space used for version control.

The Event Logs screen allows you to view Qsync logs for all synchronized devices. You can search by user, device, action, and details.

• Go to Qsync Central > Event Logs .

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